Warranty

HOW TO CLAIM YOUR WARRANTY

If you need to exchange your product under warranty our friendly staff will help you do this, please give us a call on +91 9347985402 or email us at support@groundingmat.in. 

Please be prepared to describe the product that needs service and the nature of the problem.  A purchase receipt is required.  An RMA number will then be issued for you to return.  No items will be accepted back without an RMA number or our office being notified. 

We ask that you initially cover the freight cost to return the product or any parts to us for replacement or repair. On inspection, if we find the product is faulty, we’ll reimburse your return freight cost and cover the cost to any return products to you.

Our easy replacement Warranty is for 1 Year from the date of purchase and it is only applicable on grounding mat, Other accessories are not covered under warranty